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⚙️Workspace Modules
⚙️Workspace Setting
⚙️User Account
Profile
User Activity Status
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👨‍👧‍👦CONTACT AND MESSAGES
⚙️MESSAGING CHANNELS
New Release Update
Support Use Cases
Handling Inbound Conversations
Capture Conversations
Automate Conversations
How to Promptly Transfer Conversation Between Agents
How to Guide Customers from Exploration to Purchase with Engaging Menus
How to Optimize Customer Onboarding with Automated & Customized Welcome Messages
Converse with Customers
Broadcasts Use Cases
Sales Use Cases
Accessing Help Menu

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Converse with Customers

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Last updated 1 year ago

Learn how to understand your customers and collaborate internally to have effective conversations with customers.

How to Get a Complete View of the Customers

How to Simplify Customer Escalation with Automation

How to Transfer Contacts to the Next Shift Automatically

How to Optimize Agents’ Productivity in the Messages Module

How to Align AI Conversations with Your Brand Voice

How to Draft Customer Replies with AI

How Automate Calculations Using AI