# Workspace Modules

- [Dashboard](/ismessenger/modules/untitled.md): A summary of workforce performance and important key metrics across your space.
- [Inbox](/ismessenger/modules/inbox.md)
- [Inbox Overview](/ismessenger/modules/inbox/messages.md): View your messaging history and respond to conversations.
- [Assignment and closing a conversations](/ismessenger/modules/inbox/assignment-and-closing-a-conversations.md): Learn how to assign a conversation and closing a conversation.
- [Custom Inboxes](/ismessenger/modules/inbox/custom-inboxes.md)
- [Interacting with Respond AI Prompts](/ismessenger/modules/inbox/interacting-with-respond-ai-prompts.md)
- [Using AI Assist](/ismessenger/modules/inbox/using-ai-assist.md)
- [Contacts](/ismessenger/modules/contacts.md): This module lists all the contacts the platform has interacted with.
- [Contact Details](/ismessenger/modules/contacts/contact-details.md): The more contact details you have, the better insights you have while responding to them.
- [Contacts Overview](/ismessenger/modules/contacts/contacts-overview.md)
- [Merge Suggestions](/ismessenger/modules/contacts/merge-suggestions.md): View and merge duplicate Contacts identified by the platform
- [Contact Activity](/ismessenger/modules/contacts/contact-activity.md): View more information on the interaction with your contact
- [Contact Channels](/ismessenger/modules/contacts/contact-channels.md): View more information on the channels and merge suggestions of your contact
- [Contact Import](/ismessenger/modules/contacts/contact-import-1.md): Bulk import your contacts to ISMessenger platform so you can start a conversation with them
- [Segments](/ismessenger/modules/contacts/segments.md)
- [Broadcast](/ismessenger/modules/broadcast.md)
- [Broadcast Overview](/ismessenger/modules/broadcast/broadcast.md): Send announcements and messages to your audience.
- [Managing Broadcasts](/ismessenger/modules/broadcast/managing-broadcasts.md)
- [Workflow](/ismessenger/modules/workflow.md): View, set up and manage Workflows.
- [Triggers](/ismessenger/modules/workflow/triggers.md)
- [Workflow Step](/ismessenger/modules/workflow/workflow-step.md): After setting your Trigger, build your Workflow with Steps.
- [Step: Send a Message](/ismessenger/modules/workflow/workflow-step/step-send-a-message.md)
- [Step: Ask a Question](/ismessenger/modules/workflow/workflow-step/step-ask-a-question.md)
- [Step: Assign To](/ismessenger/modules/workflow/workflow-step/step-assign-to.md)
- [Step: Branch](/ismessenger/modules/workflow/workflow-step/step-branch.md)
- [Step: Update Contact Tag](/ismessenger/modules/workflow/workflow-step/step-update-contact-tag.md)
- [Step: Update Contact Field](/ismessenger/modules/workflow/workflow-step/step-update-contact-field.md)
- [Step: Open Conversation](/ismessenger/modules/workflow/workflow-step/step-open-conversation.md)
- [Step: Close Conversation](/ismessenger/modules/workflow/workflow-step/step-close-conversation.md)
- [Step: Add Comment](/ismessenger/modules/workflow/workflow-step/step-add-comment.md)
- [Step: Jump To](/ismessenger/modules/workflow/workflow-step/step-jump-to.md)
- [Step: Wait](/ismessenger/modules/workflow/workflow-step/step-wait.md)
- [Step: Date & Time](/ismessenger/modules/workflow/workflow-step/step-date-and-time.md)
- [Step: HTTP Request](/ismessenger/modules/workflow/workflow-step/step-http-request.md)
- [Step: Trigger Another Workflow](/ismessenger/modules/workflow/workflow-step/step-trigger-another-workflow.md)
- [Step: Add Google Sheets Row](/ismessenger/modules/workflow/workflow-step/step-add-google-sheets-row.md)
- [Step: AI Agent](/ismessenger/modules/workflow/workflow-step/step-ai-agent.md)
- [Workflow Templates](/ismessenger/modules/workflow/workflow-templates.md)
- [Reports](/ismessenger/modules/reports.md): Get insights on the performance of the workforce on the platform
- [Reports: Conversations](/ismessenger/modules/reports/conversations.md): This tab consists of all the metrics and information related to conversations.
- [Reports: Responses](/ismessenger/modules/reports/reports-responses.md)
- [Reports: Resolutions](/ismessenger/modules/reports/reports-resolutions.md)
- [Reports: Messages](/ismessenger/modules/reports/reports-messages.md)
- [Reports: Contacts](/ismessenger/modules/reports/reports-contacts.md)
- [Reports: Assignments](/ismessenger/modules/reports/reports-assignments.md)
- [Reports: Leaderboard](/ismessenger/modules/reports/reports-leaderboard.md)
- [Reports: Users](/ismessenger/modules/reports/reports-users.md)
- [Reports: Broadcasts](/ismessenger/modules/reports/reports-broadcasts.md)