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    • Quick Startchevron-right
    • Connecting a Channel
    • Invite your teammates
    • Getting Contacts to Message You
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    • Responding to messages
    • Glossary of Terms
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  • ⚙️Workspace Modules
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  • 👨‍👧‍👦CONTACT AND MESSAGES
    • Dynamic Variableschevron-right
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  • ⚙️MESSAGING CHANNELS
    • Channel Overview
    • Facebook Messengerchevron-right
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    • Twitter Overviewchevron-right
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    • Google Business Message
    • Emailchevron-right
    • Custom Channelchevron-right
  • New Release Update
  • Support Use Caseschevron-right
    • How to Identify Contacts by Email and Phone NumberI
    • How to Enrich Customer Data from a CRM or other Business Software
    • How to Route Customers to the Right Team Automatically
    • How to Auto-Assign Customers to a Team or Dedicated Agent
    • How to Send Outbound Support Messages
    • Support: Closing Conversations
    • How to Supervise Your Support Agents
    • How to Analyze Reports for Support
    • How to Send CSAT to Customer and Save Data in Google Sheets or CRMs
  • Handling Inbound Conversationschevron-right
  • Capture Conversationschevron-right
  • Automate Conversationschevron-right
  • How to Promptly Transfer Conversation Between Agents
  • How to Guide Customers from Exploration to Purchase with Engaging Menus
  • How to Optimize Customer Onboarding with Automated & Customized Welcome Messages
  • Converse with Customerschevron-right
  • Broadcasts Use Caseschevron-right
  • Sales Use Caseschevron-right
  • Accessing Help Menu
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Support Use Cases

Learn how to make the most of IS-Messanger's futures for all your support use cases

How to Identify Contacts by Email and Phone NumberIchevron-rightHow to Enrich Customer Data from a CRM or other Business Softwarechevron-rightHow to Route Customers to the Right Team Automaticallychevron-rightHow to Auto-Assign Customers to a Team or Dedicated Agentchevron-rightHow to Send Outbound Support Messageschevron-rightSupport: Closing Conversationschevron-rightHow to Supervise Your Support Agentschevron-rightHow to Analyze Reports for Supportchevron-rightHow to Send CSAT to Customer and Save Data in Google Sheets or CRMschevron-right
PreviousNew Release Updatechevron-leftNextHow to Identify Contacts by Email and Phone NumberIchevron-right

Last updated 2 years ago