# Support Use Cases

{% content-ref url="support-use-cases/how-to-identify-contacts-by-email-and-phone-numberi" %}
[how-to-identify-contacts-by-email-and-phone-numberi](https://docs.is-messenger.com/ismessenger/support-use-cases/how-to-identify-contacts-by-email-and-phone-numberi)
{% endcontent-ref %}

{% content-ref url="support-use-cases/how-to-enrich-customer-data-from-a-crm-or-other-business-software" %}
[how-to-enrich-customer-data-from-a-crm-or-other-business-software](https://docs.is-messenger.com/ismessenger/support-use-cases/how-to-enrich-customer-data-from-a-crm-or-other-business-software)
{% endcontent-ref %}

{% content-ref url="support-use-cases/how-to-route-customers-to-the-right-team-automatically" %}
[how-to-route-customers-to-the-right-team-automatically](https://docs.is-messenger.com/ismessenger/support-use-cases/how-to-route-customers-to-the-right-team-automatically)
{% endcontent-ref %}

{% content-ref url="support-use-cases/how-to-auto-assign-customers-to-a-team-or-dedicated-agent" %}
[how-to-auto-assign-customers-to-a-team-or-dedicated-agent](https://docs.is-messenger.com/ismessenger/support-use-cases/how-to-auto-assign-customers-to-a-team-or-dedicated-agent)
{% endcontent-ref %}

{% content-ref url="support-use-cases/how-to-send-outbound-support-messages" %}
[how-to-send-outbound-support-messages](https://docs.is-messenger.com/ismessenger/support-use-cases/how-to-send-outbound-support-messages)
{% endcontent-ref %}

{% content-ref url="support-use-cases/support-closing-conversations" %}
[support-closing-conversations](https://docs.is-messenger.com/ismessenger/support-use-cases/support-closing-conversations)
{% endcontent-ref %}

{% content-ref url="support-use-cases/how-to-supervise-your-support-agents" %}
[how-to-supervise-your-support-agents](https://docs.is-messenger.com/ismessenger/support-use-cases/how-to-supervise-your-support-agents)
{% endcontent-ref %}

{% content-ref url="support-use-cases/how-to-analyze-reports-for-support" %}
[how-to-analyze-reports-for-support](https://docs.is-messenger.com/ismessenger/support-use-cases/how-to-analyze-reports-for-support)
{% endcontent-ref %}

{% content-ref url="support-use-cases/how-to-send-csat-to-customer-and-save-data-in-google-sheets-or-crms" %}
[how-to-send-csat-to-customer-and-save-data-in-google-sheets-or-crms](https://docs.is-messenger.com/ismessenger/support-use-cases/how-to-send-csat-to-customer-and-save-data-in-google-sheets-or-crms)
{% endcontent-ref %}