# Data Import

{% hint style="info" %}
This setting is accessible by Owners and Managers only!
{% endhint %}

## Getting Here

This setting can be accessed from the **Settings** navigation menu under the **Workspace Settings** sub-menu item, **Data Import**.

<figure><img src="/files/fPEbSmaoDrRZGcIaPlyW" alt=""><figcaption></figcaption></figure>

You can initiate a new Contact import or view your Contact import history in this page.

## Contact Import

Click on the IMPORT CONTACTS button to [initiate a new import](/ismessenger/modules/contacts/contact-import-1.md). You can add new Contacts, update existing Contacts or do both in an import.

## Contact Import History

You can view the details of your previous Contact imports in the Contact Import History table.

| Table Headers   | Description                                                                                                                                                                                                                                 |
| --------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Data Imported   | Date of import                                                                                                                                                                                                                              |
| File Name       | CSV file name                                                                                                                                                                                                                               |
| Uploaded By     | User who performed the import job                                                                                                                                                                                                           |
| New Contact     | Number of new Contacts added                                                                                                                                                                                                                |
| Updated Contact | Number of existing Contacts updated                                                                                                                                                                                                         |
| Error Count     | Number of Contacts with errors that did not get imported                                                                                                                                                                                    |
| Tag Added       | Tags added to the successfully imported Contacts                                                                                                                                                                                            |
| Status          | <p></p><p>The status of the contact import job.</p><ul><li>Completed: Import job is completed</li><li>Processing: Import job is in progress</li><li>Expired: Import job was initiated over 7 days ago</li><li>Failed: Server erro</li></ul> |

{% hint style="info" %}
A results file can be downloaded within 7 days of a completed import job. After 7 days, the results file will no longer be available and the Import Status will change to Expired.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.is-messenger.com/ismessenger/workspace-setting/data-import.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.