# Automate Conversations

{% content-ref url="/pages/u81f1C7TbOsMKbKkhLlK" %}
[How to Maximize Customer Service Potential with AI Agent](/ismessenger/automate-conversations/how-to-maximize-customer-service-potential-with-ai-agent.md)
{% endcontent-ref %}

{% content-ref url="/pages/UNqmMIV4uKSeRHJC3fbi" %}
[How to Route Contacts by Shifts](/ismessenger/automate-conversations/how-to-route-contacts-by-shifts.md)
{% endcontent-ref %}

{% content-ref url="/pages/6Pg5gUZMvffwCauBUYbc" %}
[How to Create Automated Chat Menus](/ismessenger/automate-conversations/how-to-create-automated-chat-menus.md)
{% endcontent-ref %}

{% content-ref url="/pages/KQVx4r4xUW9O4x6x4ybq" %}
[Assignment Strategy: Unassign Agents after Conversations Closed](/ismessenger/handling-inbound-conversations/assignment-strategy-unassign-agents-after-conversations-closed.md)
{% endcontent-ref %}

{% content-ref url="/pages/JMBxm04cSojII8kOrmPz" %}
[How to Create Automated Welcome and Away Messages](/ismessenger/automate-conversations/how-to-create-automated-welcome-and-away-messages.md)
{% endcontent-ref %}

{% content-ref url="/pages/tShcuM3vueX7JJEtHCeZ" %}
[How to Block Contacts and Manage Spam](/ismessenger/automate-conversations/how-to-block-contacts-and-manage-spam.md)
{% endcontent-ref %}

{% content-ref url="/pages/MmjYxYB0qoaTok2TUf3F" %}
[How to Route New and Returning Contacts](/ismessenger/automate-conversations/how-to-route-new-and-returning-contacts.md)
{% endcontent-ref %}

{% content-ref url="/pages/kufjZYngYaXZ256RnKG3" %}
[How to Collect Contacts’ Emails and Phone Numbers](/ismessenger/automate-conversations/how-to-collect-contacts-emails-and-phone-numbers.md)
{% endcontent-ref %}

{% content-ref url="/pages/T5twLJUbYm3XOg8bBbHc" %}
[How to Route Contacts by Team Functions](/ismessenger/automate-conversations/how-to-route-contacts-by-team-functions.md)
{% endcontent-ref %}

{% content-ref url="/pages/UNqmMIV4uKSeRHJC3fbi" %}
[How to Route Contacts by Shifts](/ismessenger/automate-conversations/how-to-route-contacts-by-shifts.md)
{% endcontent-ref %}

{% content-ref url="/pages/T3vQv2lrSxnHFCXeM5Cf" %}
[How to Get Contacts’ Consent for Personal Data Collection](/ismessenger/automate-conversations/how-to-get-contacts-consent-for-personal-data-collection.md)
{% endcontent-ref %}

{% content-ref url="/pages/r7q7nTAsbIiRVehnG4fw" %}
[How to Route VIP Contacts](/ismessenger/automate-conversations/how-to-route-vip-contacts.md)
{% endcontent-ref %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.is-messenger.com/ismessenger/automate-conversations.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.