Automate Conversations

How to Maximize Customer Service Potential with AI AgentHow to Route Contacts by ShiftsHow to Create Automated Chat MenusAssignment Strategy: Unassign Agents after Conversations ClosedHow to Create Automated Welcome and Away MessagesHow to Block Contacts and Manage SpamHow to Route New and Returning ContactsHow to Collect Contacts’ Emails and Phone NumbersHow to Route Contacts by Team FunctionsHow to Route Contacts by ShiftsHow to Get Contacts’ Consent for Personal Data CollectionHow to Route VIP Contacts