Quick Start

Here is a quick guide on how can you get started on ISMessenger platform

Login to your Account

Step 1: Navigate to the Login page

Click here to be directed to the Login page

Step 2: Select a Sign Up method

You can sign up using your Google account. Alternatively, you can choose to sign up using your work email and password.

You may skip the following steps if you signed up with Google.

Step 3: Fill in the required information

Provide your first name, last name and password. Note that your password must be at least 6 characters long.

Important: Ensure your password is secure and remember it. Avoid using the same password that you use on other sites!

Step 4: Submit

Once you have filled in the form, press the blue SIGN UP button to create your account. If there is no error, you should be prompted to check your email to activate your account.

Creating your first Workspace

Workspace

A Workspace is an independent sub-account within the Organization. It gives you access to essential platform Modules such as a central dashboard, Contacts, Messages, Workflows, Reports and more.

A Workspace can have multiple Users, and a single User can be granted access to multiple Workspaces. Each Workspace operates autonomously so changes in one Workspace will not be reflected in others within the same Organization. Get started by creating a Workspace.

Your first Workspace is created when you create an organization. Read more about Organization.

Step 1: Sign in to ISMessenger Navigate to the respond.io platform and sign in with a user account.

Step 2: Fill in basic details Upon the first sign in, the platform will prompt the user to create an organization.

Step 3: Submit the details Once the details are submitted, a new space is created successfully with a default name provided by the platform. The space can be navigated from the User Profile menu.

Step 4: Space created successfully Now that the space is created, connect a channel and start receiving messages.

Note: If you need to make changes to an Organization, you can do so by accessing Organization Settings.