# Managing a Workspace

## Getting Here

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Workspace Settings is accessible by Owner and Manager only!
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This module can be accessed from the side navigation menu under the menu item, **Settings > Workspace Settings**.

![](/files/Xn6BwlHQNFPMKpmPiUlf)

A Workspace is an independent sub-account within the Organization's account. Each Workspace has its own database, users, channels and settings, among others. This Module allows you to manage your Workspace Settings. From here, you can:

* Configure the [User Inactivity Timeout](/ismessenger/workspace-setting/users.md) period
* Connect the workspace to [Messaging Channels](/ismessenger/workspace-setting/channels.md) and [Integrations](/ismessenger/workspace-setting/integrations.md)
* Manage [Users](/ismessenger/workspace-setting/users.md) and [Teams](/ismessenger/workspace-setting/teams.md) within the workspace
* Manage [Custom Fields](/ismessenger/workspace-setting/contact-fields.md)&#x20;
* Set up [Away Messages](/ismessenger/modules/inbox/messages.md)
* Enable [Automatic Contact Assignment](/ismessenger/modules/contacts.md)
* Manage [Snippets](/ismessenger/workspace-setting/snippets.md)&#x20;
* Manage [Files](/ismessenger/workspace-setting/files.md)&#x20;

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Changes and edits are saved automatically&#x20;
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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.is-messenger.com/ismessenger/workspace-setting/managing-a-workspace.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
