Welcome
🚀Getting Started
⚙️Workspace Modules
⚙️Workspace Setting
⚙️User Account
Profile
User Activity Status
Notifications
Resetting your Passwords
👨‍👧‍👦CONTACT AND MESSAGES
⚙️MESSAGING CHANNELS
New Release Update
Support Use Cases
Handling Inbound Conversations
Capture Conversations
Automate Conversations
How to Promptly Transfer Conversation Between Agents
How to Guide Customers from Exploration to Purchase with Engaging Menus
How to Optimize Customer Onboarding with Automated & Customized Welcome Messages
Converse with Customers
Broadcasts Use Cases
Sales Use Cases
Accessing Help Menu

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On this page

Channel Features
Messaging Window
Connecting Facebook Messenger
Channel Configuration
Broadcast Capabilities
Pricing
Capturing Conversation
Frequently Asked Questions
Can I connect my personal Facebook Messenger Account?
How can I start a conversation with a Facebook Contact?
Are there any restrictions to the type of Messages that I can send to my Contacts?
How can I start a conversation when someone comments on my Facebook posts?
How can I verify my Facebook Business Manager Account?
Do you support Facebook Ads Message?
How can I create a QR Code for my Facebook Messenger account?
Troubleshooting
Messages Are Not Arriving
Unable to Receive Read Receipts
Blank Screen When Clicking Connect to Facebook
Facebook Page Dropdown shows No Data
The Facebook Page To Be Connected Is Not Being Shown
Unable to Send Out Messages

⚙️MESSAGING CHANNELS

Facebook Messenger

Connecting a Facebook Page to chat with customers over Facebook Messenger.

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Last updated 1 year ago