Setting Up an Account
Follow this quick guide to register and set up a IS-Messenger account on the platform and mobile app.
Register an account
Step 1: Navigate to the Sign Up page
Click here to be directed to the Sign Up page.
Step 2: Select a sign-up method
You can sign up using your Google account. Alternatively, you can choose to sign up using your work email and password.
You may skip the following step if you signed up with Google.
Step 3: Fill in the required information
Provide your first name, last name and password. Note that your password must be at least 6 characters long.
Important: Ensure your password is secure and you are able to remember it. Avoid using the same password that you use on other sites!
Step 4: Submit
Once you have filled in the form, press the blue SIGN UP button to create your account. If there is no error, you should be prompted to check your email to activate your account.
Step 5: Verify your email address
You should receive an email from IS-Messenger to complete the verification. Proceed to verify your email by clicking the VERIFY MY EMAIL button in the email.
If you don't see the email, check your spam or junk folder. Check the entered email address or request to have the email resent. If you still haven't received it after a few tries, please contact us.
Creating Your First Workspace
A Workspace is an independent sub-account within the Organization. It gives you access to essential platform modules such as a central dashboard, Contacts, Messages, Workflows, Reports and more.
A Workspace can have multiple Users, and a single User can be granted access to multiple Workspaces. Each Workspace operates autonomously so changes in one Workspace will not be reflected in other Workspaces within the same Organization.
Get started by creating a Workspace.
Your first Workspace is created when you create an Organization. Read more about Organization.
Step 1: Sign in to IS-Messenger
Navigate to the IS-Messenger platform and sign in with a user account.
Step 2: Fill in basic details
Upon the first sign-in, the platform will prompt the user to create an Organization.
Step 3: Submit the details
Once the details are submitted, a new Workspace is created successfully with a default name provided by the platform. The space can be navigated from the User Profile menu.
Step 4: Workspace created successfully
Now that the Workspace has been created, connect a Channel to start receiving and sending messages.
If you need to make changes to an Organization, you can do so by accessing Organization Settings.
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