# E-Commerce Integration: WooCommerce

Streamline your communication with customers and improve overall customer experience by integrating your WooCommerce platform to IS-Messenger using Zapier. With this integration, you can automate various processes and tasks between WooCommerce and IS-Messenger, such as:

* real time customer data updates between IS-Messenger and WooCommerce
* sending customers messages about their orders and bookings

We’ve created Zapier templates to accomplish some common business goals, so you don’t need to start your Zaps from scratch.

All templates will require you to connect to IS-Messenger; follow the steps to set up a IS-Messenger [Zapier integration here](/ismessenger/workspace-setting/integrations.md).

### List of Zapier Templates <a href="#list_of_zapier_templates" id="list_of_zapier_templates"></a>

**Send messages via IS-Messenger for new WooCommerce bookings**

Customers appreciate the convenience of having booking information handy in their phones. This integration allows you provide that, effortlessly. Set it up to automatically send customers an instant message via IS-Messenger when they make a new booking on WooCommerce.

<figure><img src="https://files.helpdocs.io/9e3syfbzn8/articles/enlyrueppw/1676858625837/screenshot-2023-02-17-at-11-06-10-am.png" alt=""><figcaption></figcaption></figure>

### **Send messages via IS-Messenger for new WooCommerce orders**

Want to send customers their order confirmation to the messaging app they prefer to use? This automation sends customers an instant message via IS-Messenger when they place a new order in WooCommerce.

<figure><img src="https://files.helpdocs.io/9e3syfbzn8/articles/enlyrueppw/1676858588886/screenshot-2023-02-17-at-11-06-44-am.png" alt=""><figcaption></figcaption></figure>

### **Add new WooCommerce customers as IS-Messenger Contacts**

Want to chat with your WooCommerce customers over instant messaging? This automation automatically creates or updates a Contact in IS-Messenger when a new customer is added in WooCommerce.

<figure><img src="https://files.helpdocs.io/9e3syfbzn8/articles/enlyrueppw/1676858717254/screenshot-2023-02-17-at-11-07-51-am.png" alt=""><figcaption></figcaption></figure>

### **Update WooCommerce orders when IS-Messenger Contacts are tagged**

If a customer contacts you via instant message about an order, you can make an order update in WooCommerce by adding a Contact tag in IS-Messenger. This automation updates a WooCommerce order when a Contact tag is updated in IS-Messenger, saving time and keeping order status aligned.

<figure><img src="https://files.helpdocs.io/9e3syfbzn8/articles/enlyrueppw/1676995514773/screenshot-2023-02-17-at-11-08-21-am.png" alt=""><figcaption></figcaption></figure>

**Find or create customers in WooCommerce when new IS-Messenger Contacts are created**

Add potential customers that you chat with on IS-Messenger to your WooCommerce customer list easily. This integration automatically finds or creates a new customer when you add a new IS-Messenger Contact.

<figure><img src="https://files.helpdocs.io/9e3syfbzn8/articles/enlyrueppw/1676995484681/screenshot-2023-02-17-at-11-08-54-am.png" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.is-messenger.com/ismessenger/workspace-setting/integrations/e-commerce-and-crm-integrations/e-commerce-integration-woocommerce.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.