# Turn-off WhatsApp Number Two-Step Verification

Turning off the two-step verification in your WhatsApp Manager is a required step before you can migrate your phone number to IS-Messenger WhatsApp Business API.

{% hint style="info" %}
Only users with an Admin access level can perform this action.
{% endhint %}

#### Guide to Turn Off WhatsApp Number Two-Step Verification <a href="#guide_to_turn_off_whats_app_number_two_step_verification" id="guide_to_turn_off_whats_app_number_two_step_verification"></a>

**Step 1:** Log in to your [Meta Business Manager](https://business.facebook.com/settings/whatsapp-business-accounts). Go to **WhatsApp Accounts** > Select your account > **Settings** tab > Click on **WhatsApp Manager**

<figure><img src="https://files.helpdocs.io/9e3syfbzn8/articles/mtcf24k4vo/1682652918193/step-1.png" alt=""><figcaption></figcaption></figure>

**Step 2:** In the left side menu, click on **Phone numbers.**

<figure><img src="https://files.helpdocs.io/9e3syfbzn8/articles/mtcf24k4vo/1682652960857/step-2.png" alt=""><figcaption></figcaption></figure>

**Step 3:** Click on the **settings** icon on the right.

<figure><img src="https://files.helpdocs.io/9e3syfbzn8/articles/mtcf24k4vo/1682652976626/step-3.png" alt=""><figcaption></figcaption></figure>

**Step 4:** Select Two-step verification > click **Turn off two-step verification** button.

<figure><img src="https://files.helpdocs.io/9e3syfbzn8/articles/mtcf24k4vo/1682652988394/step-4.png" alt=""><figcaption></figcaption></figure>

**Step 5:** In the pop-up window, Click **OK** and an email will be sent to you with instructions to turn off the two-step verification.

<figure><img src="https://files.helpdocs.io/9e3syfbzn8/articles/mtcf24k4vo/1682653008059/step-5.png" alt=""><figcaption></figcaption></figure>

**Step 6:** Click on the link in your email to turn off two-step verification for your number.

{% hint style="success" %}
Once you have turned off two-step verification for your WhatsApp number, proceed with the next step of the [migration process](/ismessenger/messaging-channels/whatsapp/phone-number-migration-to-is-messenger-whatsapp-business-api.md) to IS-Messenger WhatsApp Business API.
{% endhint %}


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