# E-Commerce Integration: Magento

Streamline your communication with customers and improve overall customer experience by integrating your Magento platform to IS-Messenger using Zapier. With this integration, you can automate various processes and tasks between Magento and IS-Messenger, such as:

* real time customer data updates between IS-Messenger and Magento
* sending customers messages about their sales invoices and orders

We’ve created Zapier templates to accomplish some common business goals, so you don’t need to start your Zaps from scratch.

All templates will require you to connect to IS-Messenger; follow the steps to set up a IS-Messenger[ Zapier integration here](/ismessenger/workspace-setting/integrations.md).

### List of Zapier Templates <a href="#list_of_zapier_templates" id="list_of_zapier_templates"></a>

### **Send messages via IS-Messenger for new Magento orders**

Keeping customers updated on their orders manually is time consuming. With this integration, though, you'll automatically send them a text message via IS-Messenger when they place a new order in Magento.

<figure><img src="https://files.helpdocs.io/9e3syfbzn8/articles/t1nq8qb3nu/1676865512755/screenshot-2023-02-17-at-11-25-22-am.png" alt=""><figcaption></figcaption></figure>

### **Send IS-Messenger messages for new Magento sales invoices**

Handling invoices is a breeze with this integration. Automatically send a customer a message with an invoice attached via IS-Messenger when a new sales invoice is generated in Magento.

<figure><img src="https://files.helpdocs.io/9e3syfbzn8/articles/t1nq8qb3nu/1676865602948/screenshot-2023-02-17-at-11-25-47-am.png" alt=""><figcaption></figcaption></figure>

### **Send customer messages via IS-Messenger for new Magento order shipments**

Want to make sure customers get their shipment notification right away? Automatically notify them on their preferred instant messaging app via IS-Messenger when they place an order in Magento.

<figure><img src="https://files.helpdocs.io/9e3syfbzn8/articles/t1nq8qb3nu/1676865737877/screenshot-2023-02-17-at-11-26-22-am.png" alt=""><figcaption></figcaption></figure>

### **Add new IS-Messenger Contacts as Magento customers**

When you start chatting with a new Contact in IS-Messenger, you may want to add them to your customer list in Magento. Use this automation to create a customer in Magento whenever you add a new IS-Messenger Contact.

Use this template:

Add new IS-Messenger contacts as Magento customers

<figure><img src="https://files.helpdocs.io/9e3syfbzn8/articles/t1nq8qb3nu/1676865821007/screenshot-2023-02-17-at-11-26-55-am.png" alt=""><figcaption></figcaption></figure>

### **Add new Magento customers as IS-Messenger Contacts**

You’ll want to have the latest Contact information available when you chat with someone in IS-Messenger Use this automation to create or update a Contact whenever a new customer is added in Magento.

<figure><img src="https://files.helpdocs.io/9e3syfbzn8/articles/t1nq8qb3nu/1676865973222/screenshot-2023-02-17-at-11-27-29-am.png" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.is-messenger.com/ismessenger/workspace-setting/integrations/e-commerce-and-crm-integrations/e-commerce-integration-magento.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.